This depends on the complexity of your quote request. The vast majority of our estimates are done within 24 hours.
Estimates expire after 30 days. The estimate will be available on our website for that period of time and it will be removed after it expires. After that period we'll have to re-do the estimate.
Once your estimate is complete, you will receive a link to the web page with your estimate. After you have finished reviewing the estimate, please add it to your shopping cart, upload your files and proceed to checkout.
Please select "Quotes" from "My Account" menu to check the status of your quote request.
Yes, you can. However, we will respond much faster if you fill out the custom quote form. This form contains all the information we need to complete the estimate. If you send us an email, there is a chance that you might forget a piece of information that is necessary to complete the estimate.
We need a 1-up, press-ready PDF file with a quarter inch bleed. Please see the "Preparing PDF Files" section of this web page for information about creating press-ready PDFs.
If any element on your document layout makes contact with the document border you will have to use bleed. The trick is to place the element so that it goes over the border where the document will be cropped after printing.
The term bleed is used for all objects overlapping the border of your document.
You do not need to as conversion from RGB to CMYK is done automatically on our workflow. However, converting to CMYK will provide you will a more accurate preview of what your file will look like when printed.
We recommend that all images be saved at 300 dpi.
No. For your security, we don't keep any credit card information on file.
Yes. Our secure checkout system uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times.
Absolutely not. We keep all customer information internal. Occasionally, you may receive offers and announcements from HD Print & Marketing LLC via e-mail. You may unsubscribe from these messages at any time.